Chapter 15
Working to Resolve Challenging Attitudes and Behaviors
Gestwicki, Home, School, and Community, 9th Edition. © 2016 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Preview Questions
What are helpful teacher attitudes when encountering challenging parents?
What are helpful teacher behaviors when working with challenging parents?
What are some common sources of tension between teachers and parents?
Gestwicki, Home, School, and Community, 9th Edition. © 2016 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Hostility
Distinguishing hostility from other issues
Helpful teacher behaviors to defuse situations
Remain calm
Acknowledge and accept anger
Express concerns constructively
Respect parents’ concerns
Gestwicki, Home, School, and Community, 9th Edition. © 2016 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Indifference
Understand possible reasons
Strategies to persevere with uninvolved parents
Gestwicki, Home, School, and Community, 9th Edition. © 2016 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Over involvement
Possible reasons for overinvolvement
Strategies to work with over-involvement
Gestwicki, Home, School, and Community, 9th Edition. © 2016 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Dealing with Causes of Parent-Teacher Tensions
Late parents
Releasing children to noncustodial or “under the influence” parents
Sick children
Lack of respect
End-of-day problems
Asking for special treatment
Disagreement over readiness
Gestwicki, Home, School, and Community, 9th Edition. © 2016 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
What To Do?
Gestwicki, Home, School, and Community, 9th Edition. © 2016 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Summary
Teachers have a responsibility to persist when faced with challenging parental attitudes and behaviors.
Hostility, under-involvement, and over-involvement all have causes and helpful responses.
There are appropriate responses to frequent causes of parent-teacher tension.
Gestwicki, Home, School, and Community, 9th Edition. © 2016 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.